Shiwani Saini

Why do I love my job?

I love my job because I like helping others troubleshoot and fix issues. I enjoy making other people’s work easier through technology and my skills.

When I’m not at work, you can find me….

At Home Playing with my Son.

How does what I do impact others?

I create a very positive impact on others because I am always available to support them and help resolve their technical issues. I enjoy being someone people can rely on when they face problems and need assistance.

2 favourite things about your life journey so far?

My favorite part of my life journey so far is how much I have grown through challenges and new experiences. Every step helped me become more confident, independent, and better at helping others.

What type of clients do you enjoy working with?

I enjoy working with both technical and non-technical clients, but I especially enjoy helping non-technical users. I like explaining technical issues using simple, real-life examples so they feel comfortable, understood, and valued throughout the support process.